12/31/2023 0 Comments Calibre bikes![]() ![]() I really wanted to love this company and their bikes but it has been a horrible experience owning a bike from them! So I am sharing in the hope that Calibre will A)Respond to the numerous messages I have left them on FB messenger and also respond to queries from one of their GoOutdoors mechanics! B) To prevent anyone else going through what I have I bought a Caibre Bossnut for my son 8 weeks ago, his first mountain bike, but after 3 weeks he skidded and bent the rear derailer hanger so I needed to remove rear wheel inorder to fit new hanger.The bike comes with a non brand axle and is made of very flimsy aluminium that rounds out easily and is thus very hard to remove by correct size hex key so I had to buy a replacement- I rang GoOutdoors who contacted Calibre and we were told axle was as follows Maxle Stealth 12mm by 142mm total length 164mm, thread length 10mm and TP 1.5 These are hard axles to get hold of (Gooutdoors were told by zyrofisher (sram axle distributors in the UK) it would be a 6-8 week wait on receiving axle but I found some on Amazon and also German company and so ordered one. Avoid this company like the plague they take your money for bodged products that have been designed to just out last the warranty. Got in touch with calibre to source a replacement as they still make the ladies version which uses the same wheels. Well the clever folks at calibre have shoved discs onto a bike frame designed for rim brakes. No bother went to local bike shop where he advised me that the wheel was toast never built properly in the first place so was pointless replacing the spokes as the hub is shot anyway. ![]() Fast forward we’re now a year and 5 months into ownership. Got back in touch with them to be told they would check the frame drawing and get back to me. They replied and told me which one to order so I did. As there is no information online about which bearings it takes I thought I would give calibre a message on Facebook. After only about 5 months and maybe 1000 miles headset bearing failed. That’s more of a go outdoors problem rather than a calibre one granted. The gearing was never right straight out of the shop. Have tried contacted them many times unfortunately all to no avail as they just ignore you. I’m left with a 1 year and 5 month bike left completely un usable because of the corner cutting this firm chooses to do. Bodged bikesĪs the other reviewer has stated. shame on you.Īvoid these bikes like the plague. they should refund you the wasted time you spend driving the bike to the shop with problem after problem, i gave up with them in the end as the warranty is pointless and the service is restricted by the lack of parts, lack of knowledge and high incidence of failures., i just fix it myself now and its been a lot better. My sons s/h dawes bandit needed less attention in 5 years that he bashed about, than this needed in the first 2 weeks. overall a rip off even at the lower price. Iam a 60 year old fully qualified Engineer so i know what a grub screw does and what a shot bearing sounds like. Then the cassette became very noisy, their answer to that was "they are all like that" as if i was a muppet. The mechanic in GO was a wally, when i questioned him about the brakes not being right and mentioned the pad locking grub screw, he said he didnt bother with them, hence ours was damaged where he had not backed it off when adjusting the fixed pad, i dispair. Paint is terrible, just chips by looking at it. Then the steering head made a odd grinding noise, go outdoors not helpfull, I took it apart to find a thin steel cup loose in the frame and acting as a cone bearing!!, no proper fit in frame, just loose, this is what was making the noise, no real fix here as I would need to make a proper bearing cone that was in interference fit to frame then have it hardened and tempered, ended up putting in some molly grease to reduce the stress and grinding. Seat post would not stay tight, splines are soft as butter and splines do not interlink, had to have new stem and tighten it myself with a drop of 243. ![]() ![]() First thing that went wrong was the cheap cup and cone bottom bracket, (what a cheap saving they made here) noisy and loose. ![]()
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